Application Deadline: Friday 29th December 2023
Reference: Edu/003/2023
Reports to: EXECUTIVE DIRECTOR
Duty station: Kakuma
Positions: 1
Job Purpose
The DMEL officer is crucial for the implementation of the projects ensuring quality, accountability, and learning experience that will continuously contribute to the overall successful implementation of APIR TURKANA projects in Turkana County. The role is to execute the CoL and DMEAL system in all program interventions in designated areas.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Duties and Responsibilities
• Smooth functioning of the MEAL system in all projects of the designated area.
• Conduct frequent quality monitoring visits against Quality Benchmarks randomly and capacitate the program team for regular MEAL template/format/form of data collection and reporting as well as update Output Tracker (OT) and Indicator Performance Tracking Table (IPTTs) of all existing projects in the designated area.
• Support to the project staff during baseline survey, formative and operational research, evaluation period reporting time, etc.
• Make sure the complaint and feedback mechanisms are well-functional in the designated area.
• Keep good coordination and collaboration with all program teams and partner staff as well.
• Maintain regular report preparation and share with the proper channel.
• Develop/review the Monitoring Checklist of program activities. Translate it into the local language, if required.
• Capacity building of program staff on project-related M&E format/template/form of data collection; Output tracker (OT) and Indicator Performance Tracking Table (IPTT).
• Organize frequent field visits to monitor program activities/interventions against Quality Benchmarks/Quality Checklists and produce & and share reports to the concerned program team as well as the management team based on quality and accountability findings and incorporate inputs from the program team in the action agreed plan.
• Support program staff to strengthen joint planning and monitoring with stakeholders.
• Assist to Head of MEAL /Program Manager in conducting situation analysis studies
• Contribute to the quality of program design – reviewing log-frames, results frameworks, project plans, strategic plans, MEAL Plans, etc.
Job Specifications & Desirable Skills
Qualifications
Bachelor’s degree in social sciences (Public Health, Education, Development, or Information Technology)
Experience and skills
• 2 years of monitoring and evaluation and/or research experience with at least 1 year Officer level experience preferably with INGOs
• Trained in data management and with at least one year experience working with Excel managing databases.
• Familiarity with project frameworks [design/implementation/M&E] cycle
• Experience in quantitative and qualitative data collection (M&E methods) and data analysis
• Commitment to and understanding of APIR TURKANA’s vision, mission, and values.
• Enthusiasm, motivation, self-confidence, and a proactive approach to problem-solving.
• Excellent interpersonal skills and can work as part of a team.
Desirable
- Previous experience with Local and international NGOs.
- Speaks several local languages
Additional job responsibilities
- The position shall be the overall supervisor of the Kakuma field office.
Key Areas of Accountability
A. Monitoring:
1. Develop/review Monitoring Checklist of program activities. Translate it into the local language, if required.
2. Capacity building of program staff on project-related M&E format/template/form of data collection; Output tracker (OT) and Indicator Performance Tracking Table (IPTT).
3. Organize frequent field visits to monitor program activities/interventions against Quality Benchmarks/Quality Checklists and produce & share reports to the concerned program team as well as the management team based on quality and accountability findings and incorporate inputs from the program team in the action agreed plan.
4. Support program staff to strengthen joint planning and monitoring with stakeholders.
5. Assist to Head of MEAL /Program Manager in conducting situation analysis studies
6. Contribute to the quality of program design – reviewing log-frames, results frameworks, project plans, strategic plans, MEAL Plans, etc.
7. Technical support in developing MEAL plans
8. Technical support in conducting baseline studies
9. Technical support in collecting quality data and analysis against the performance indicators and targets periodically
10. Technical support in Total Reach, Global indicators reporting of APIR TURKANA.
11. Ensure the quality of reporting data and verify those data and information from sources periodically on a sample basis.
12. Review & reflect on whether the DIP is followed as per the plan or not during all-staff meetings.
13. To carry out follow-up monitoring visits to materialize action agreed in the action plan also maintain a ‘ Monitoring-Action Plan Tracker’ at the field level.
14. Maintain close coordination with the Head of MEAL on Quality and Accountability issues. Share all information (monitoring reports, CFM database preliminary inquiry reports) with the MEAL Manager while keeping the Field Manager in the loop.
B. Evaluation:
15. Assist to Head of MEAL/Program Manager for all formative and operational research.
16. Support to evaluation team while conducting periodic evaluations of project intervention at the field level, if required.
17. Assist to Head of MEAL /Program Manager in preparing and conducting baseline studies.
18. Ensure quality case studies through the program team.
C. Accountability:
19. Establish an effective functional system for complaints/feedback handling and response mechanisms at the community level in the support of MEAL Assistant.
20. Ensure the Complaint Feedback Mechanism (CFM) is functional and accessible to beneficiaries.
21. Develop regular trend analysis of complaints at the organizational level and share it with the program team as per protocols.
22. To assist the Head of MEAL in carrying out a preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for the investigation of those types of complaints as per CFM protocol.
23. Make sure that the action agreed plans and CFM action plans are followed promptly or not by the program team.
24. On quality and accountability issues, share all information (monitoring reports, CFM databases, preliminary verification reports, case studies, etc)
25. Share MEAL findings & CFM issues in each monthly meeting as defined in the protocol.
26. Ensure that the CFM guideline is being followed by all staff within PNGOs along with board members and SC.
D. Learning:
27. Assist to Head of MEAL /Program Manager in developing quality reports and findings.
28. Generate periodic reports and share along with documents the key learning from the MEAL system.
29. Ensure the key learnings are incorporated in upcoming plans and interventions.